Contact information

Contact Information – Planet Garden Concept

At Planet Garden Concept, we are committed to providing exceptional service. Whether you have a question about a product, need assistance with your order, or require support for returns or delivery, our team is here to help.

Customer Service

Phone: (407) 554‑9845
Email: customerservice@planetgardenconcept.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Headquarters / Mailing Address

Planet Garden Concept
4121 34th St, Suite F8-A
Orlando, FL 32811
United States

Order & Shipping Support

  • Questions about orders, shipping status, or delivery scheduling can be directed to Customer Service via phone or email.

  • For expedited delivery requests or special shipping arrangements (Alaska, Hawaii, Puerto Rico, international freight), please contact our team prior to placing your order.

Returns & Exchanges

  • Initiate returns or exchanges via customerservice@planetgardenconcept.com or by phone at (689) 280‑2792.

  • Please review our Returns & Refunds Policy before contacting Customer Service to ensure eligibility and required documentation.

General Inquiries

For media requests, partnerships, or other inquiries:
marketing@planetgardenconcept.com